Privacy Policy | Zenfinity

At ZenfinityTV, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, store, and protect your data when you use our website (www.zenfinity.tv) and related services. By accepting our terms and conditions and using our services, whether paid or unpaid, you acknowledge that you have read, understood, and consent to the practices described in this policy.

Information We Collect

1.1 Personal Information: When you interact with ZenfinityTV or any of the websites we use and recommend (for your zen), we may collect personal information such as your name, email address, contact details, payment information or other digital data. This information is collected when you voluntarily provide it to us during registration, subscription, support, payments and events.

1.2 Usage Data: We may also collect non-personal information about your use of our website and services, including but not limited to IP addresses, device information, browser type, and usage patterns. This data helps us analyze trends, improve our services, and enhance (sometimes referred to as zenhance) your user experience (UX).

Use of Your Information

2.1 Providing Services: We use the information we collect to deliver, personalize, and improve our meditation services. This includes providing you with access to our content, sending notifications, responding to inquiries, and delivering customer support.

2.2 Data Integrity: As custodians of your data, we treat your personal information with the utmost confidentiality and integrity. We follow applicable laws and regulations, including the General Data Protection Regulation (GDPR) if you are located in the European Union. We adhere to the privacy rules and regulations set forth by the United Kingdom.

2.3 Communication: We may use your email address to send you relevant updates, newsletters, promotions, and information about our services. You have the option to unsubscribe from these communications at any time.

2.4 Third-Party Services: In some cases, we may engage third-party service providers to assist us in delivering our services. These providers may have access to your personal information to perform tasks on our behalf, but they are obligated to maintain the confidentiality and security of your data.

2.5 Recording Virtual Meetings: In certain circumstances, such as live events or virtual workshops, we may record sessions for educational or archival purposes. Prior notice will be given, and your explicit consent will be sought before any recording takes place.

Data Security

3.1 Data Protection Measures: ZenfinityTV employs industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

3.2 Retention Period: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy. When your data is no longer required, we will securely delete or anonymize it.

International Data Transfer

ZenfinityTV operates globally, and your personal information may be stored and processed in any country where we have facilities or service providers. By using our services, you consent to the transfer of your information to countries outside of your country of residence, including those that may have different data protection laws.

Children's Privacy

ZenfinityTV does not knowingly collect personal information from individuals under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to remove that information from our records.

Changes to the Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this policy periodically. Your continued use of our services after any modifications indicates your acceptance of the updated privacy policy.

If you have any questions, concerns, or requests regarding this privacy policy or the way we handle your data, please contact us at [email address]. We will address your inquiries with the highest level of care and consideration.

By using ZenfinityTV's services, you acknowledge that you have read, understood, and agreed to the terms of this privacy policy. We are committed to safeguarding your privacy and maintaining the integrity of your personal information in accordance with the highest standards.